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FAQs

Who can use it?

The original idea was for children to encourage their ‘older’ single mums and dads on to the site. We soon realised we needed to open that to include uncles, aunts, step-mums etc.

Most of the people using the site are over the age of 50.


Can I sign myself up?

No, sorry you can’t. That goes against what we’re trying to achieve. Plus there are plenty of sites out there where you sign yourself up.

We want to create a community of people endorsed by others who really know them. This helps give a much fuller picture of each and every person within the site.


What if I don’t have a family?

We’ve been contacted by a few ‘older’ ladies and gents who don’t have a family. For you we’re made it so a friend can sign you up. That’s okay too!


I’ve just received an email from myLovelyParent saying my son/daughter has signed me up. What should I do now?

Well aren’t you the lucky one?!

If you click on the link in the email you’ll see what your child has written about you. You’ll be asked to complete your profile and that’s it, you’ll be in the site.

Have a look at any recommendations you’ve been suggested or have a look for people who might be a good match.


How do I search in the site?

Whilst the site is growing we’re keeping the search pretty broad. You’ll still be able to look for people in your vicinity but you won’t be able to search based on interests or activities. Once there are more people using the site we may roll this out.


I’ve forgotten my login details

No problem. Your username is your email address. If you’re can’t remember it or are having problems please contact us at help@myLovelyParent.com

If it’s your password that you’ve forgotten click here 


I’m having problems registering

Drop us a line at hello@myLovelyParent.com. We’ll try and help you through the registration process.


Can I sign up someone other than my mum or dad?

Yes, you’re able to sign up any ‘older’ relatives or friends that you have.


How old do you have to be?

The site is mainly used by single parents who are 50 years and over. 


What if I can’t find many people on the site?

If you can’t find many that fit you search try and broaden your search terms.

And if you still can’t find many then remember more and more people are joining every day so make sure you keep coming back to find that perfect person.


Do I have to pay?

The website is free to join and view other peoples profiles. To read/send messages you will need a 1, 3, or 6 month subscription. The prices will start at £12.99 per month which works out less than 50p a day. You will not be asked for any payment details until you try to read or send a message. Plus, as you'd expect from myLovelyParent, the online payment process is super safe.


Is online dating safe?

In many ways online dating can be much safe than the real world, but only if you approach it the right way and know what you’re looking for. For more information read staying safe online .


Is my personal information safe?

Yes. We keep hold of your personal information securely and don’t share it with any 3rd parties.

The site also works in such a way that only your first name is ever shared allowing you to retain anonymity. No one will ever know your email address or personal details so long as you don’t share them on your profile or in a message.


Will my photo be shown on the homepage? 

Within your account settings (which you see when you join and log into the website) you can chose whether you want your photo shown or not shown.


How do I cancel my subscription or leave the site?

Simply go into your account settings and chose the ‘Cancel my subscription’ link.

Once you have cancelled your subscription your profile will be deleted from the site and within 7 days, from our records. 


How long will it take to approve my profile?

We try to approve profiles within 24 hours, 7 days a week. We’re a small team and sometimes this may take longer. Apologies if it does, please bear with us.


What if the photo won’t upload?

The photos need to be a certain format and size.

If you’re still struggling to upload a photo please get in touch with help@myLovelyParent.com


How can I get in touch with the myLovelyParent team?

You can find our contact details here .